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CLINIC BOSS SUMMIT

Recruitment, Retention & Marketing

Learn From the Top Clinic Owners in the World

January 26-27, 2024 | ORLANDO, FLORIDA

Mastering Recruitment, Retention, & Marketing

The last couple of years have turned our industry upside down, with changes including inflation, rising interest rates, labor shortages, recession fears, staff retention challenges, declining reimbursements, and patient marketing from allied health competitors. But you don’t have to face these challenges alone.

Welcome to the Clinic Boss Summit. Learn what’s working right now from the top multi-million-dollar clinic owners in the world on recruitment, retention, and direct-to-patient marketing to grow your cash flow.

Talk with other clinic owners who truly ‘get’ you. Our community of like-minded clinic owners share their experiences, lessons learned, and celebrate their victories together.

Join Rick Lau and the world’s top clinic owners at the Clinic Boss Summit in growing your cash flow in these uncertain times.

300+

Attendees

13+

Sessions

16+

Speakers

What is the Clinic Boss Summit 2024?

The Clinic Boss Summit is back and better than ever for its fifth year, brought to you by Clinic Accelerator.

This year, we’re bringing you the latest insights and strategies to help you grow and eventually exit your multimillion-dollar clinic. Join us for a 2-day (or optional 3-day experience) in the land of sunshine, Orlando, Florida from January 25-27. You’ll have the chance to network and learn from the top multi-million dollar clinic owners.

At the Clinic Boss Summit, you’ll master three major breakthroughs: Recruitment, Retention, and Marketing, enabling you to thrive in this uncertain world of inflation, recession fears, and labor shortages.

Plus get a 12 month action plan so you can implement it after the summit. You’ll walk away with an action plan that aligns resources and priorities, providing you with a roadmap for achieving your financial goals over the next 12 months.

No more “conceptual thoughts” or “theoretical strategies” from typical conferences or business coaches who have no experience with running multi million dollar clinics. Our speakers are successful clinic owners who are in the trenches with you every day. Don’t miss this opportunity to increase your cashflow, create major breakthroughs for you, your clinic, & staff, and join a community of successful clinic owners at the top of their game.

Clinic Accelerator is the #1 clinic owner community with over 1000 members. With a mission to build the best clinics and leaders in the world. We help clinic owners grow their cash flow & teams without the burnout. Our services include business coaching, staff training, and managed services to simplify your clinic operations.

Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

The 3 Breakthroughs You Will Experience

1. RECRUITMENT BREAKTHROUGH

Get practical tips from successful multi-million dollar clinic owners who have recruited teams ranging from 1 to 1400 employees. Explore recruitment strategies that work at the Clinic Boss Summit.

Learn how to convert at job fairs, effectively hire internationally, and master follow-ups with potential clinicians on your bench.

Additionally, discover how to bolster your clinician pipeline using modern methods like engaging with social media, offering intern scholarships, and collaborating with local schools.

2. RETENTION BREAKTHROUGH

Achieve a staffing breakthrough by learning how to build a high-performing team that loves your clinic culture and can grow your business without you.

You’ll find systematic approaches to keep your employees satisfied and loyal. Learn how to address performance issues and handle raise requests gracefully.

Get practical advice from successful multi-million dollar clinic owners who’ve navigated these challenges and cultivated great places to work for their teams, regardless of clinic size.

3. MARKETING BREAKTHROUGH

Get a marketing breakthrough by adding new million-dollar revenue streams by focusing on revenue diversification. This is your best protection to bulletproof your practice from declining insurance reimbursements.

Learn how to build and implement a winning marketing strategy that leverages cutting-edge ways to boost your practice’s ability to generate more new patients online and offline. We’ll break down customer avatars, marketing budgets, marketing teams, marketing metrics, and teach how to generate new patients from social media, direct mail, email marketing, and Google search.

Discover business-to-business marketing tactics to secure contracts with local employers and offer services to their employees.

ACTION PLAN WORKSHOP INCLUDED

Get Your 12-Month Action Plan to Implement After the Summit

Unlike most conferences, where you may leave overwhelmed and unable to implement what you’ve learned.

Facilitated by our coaches in a roundtable format, this workshop provides a straightforward 12-month action plan with specific, achievable goals for the year.

During this workshop, you’ll be grouped with clinics of a similar size and facing similar challenges. This will help facilitate experience sharing and keep each of you accountable.

You’ll walk away with an action plan that aligns resources and priorities, providing a roadmap for achieving your financial goals over the next 12 months.

Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

Featured Speakers

Built an $83 million dollar a year empire of Physical Therapy and Chiropractor clinics. With a 127 clinics and a staff of over 1400, his innovative approach to healthcare management is no doubt influenced by his engineering background. Rick is also a lecturer at the Schulich School of Business (York University) Health Industry Management MBA Program.
A trailblazing entrepreneur who has taken the physical therapy world by storm. He's the proud owner of Rehab 2 Perform, a powerhouse with 9 locations scattered throughout the U.S., quickly approaching eight figures. This three time Inc 5000 Entrepreneur Winner is known for innovation, as evidenced by his recent win of the coveted Ascent Innovator of the Year Award and a recent showing on Entrepreneur Magazine "Most Entrepreneurial Companies".
Karen was the Co-Founder and CEO of an interdisciplinary clinic in Saskatoon for over 20 years. She helped build a multi-million dollar clinic with over 35 staff that offered sport physiotherapy, orthopedic rehabilitation, training and other medical services. Karen coaches over 17 clinic owners and has built a team of Clinic Accelerator Coaches. She is quickly becoming one of the top clinic leadership coaches in North America.
A dynamic leader at the helm of one of the biggest names in healthcare. As President and CEO of U.S. Physical Therapy, this visionary CEO oversaw over $553 million in revenue last year. Boasting over 640 clinics in 40 states in the U.S. And one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy.
Dee is a virtual training platform and group coaching programs that provides consistent front desk training for private practices. Dee spent the first 20 years of her career as a PT, but in 2013, when her husband needed help in his practice, she became the Director of Admin to assist him with front end management. Recognizing the need for improved front office systems and training, she developed training for the front desk that gave them tools to master patient management by getting more patients scheduled and arriving for evals.
Title
Judy is a seasoned business owner, former clinician, and certified professional coach (CPC) with 40 years of experience. Having successfully managed 4 businesses across different states, she understands the challenges of leading and developing teams. She holds certifications, including International Coach Federation (ICF), Conversational Intelligence (C-IQ), WHY Institute, and is a Founding Actuator™ at the Culture Fix Academy™. Her 6-Step Framework empowers leaders to grow and develop their most valuable asset, their people, to create balanced work environments that drive success.
With over 3 million promotional pieces sent out to physical therapy practices across the nation, his marketing agency has transformed the way PT clinic owners think about patient acquisition. Once a clinic owner, he is now a best-selling author and founder of Practice Promotions, dedicated to helping the physical therapy profession thrive.
One of the top Physical Therapy Mentors in North America. Has recruited and mentored 1000+ Physical Therapists in the past 10 years. He also achieved a remarkable feat by building a 7 figure clinic in less than 18 months. He is the Professor for Business and Entrepreneurship in Physical Therapy at Western University.
VP of Clinical Innovation at Healthtech Connex, founder of the Brainnovation Network, and Brain Health Integration Lead at Surrey Neuroplasticity Clinic, a niche interdisciplinary clinic that researches and integrates brain health technologies. With over 30 years of experience in the private sector, she has successfully orchestrated strategy and operations across 50+ sites while coaching and developing leaders and teams of all types across multiple business streams.
CEO and partner of 4 multidisciplinary clinics in Vancouver and Ontario, boasting a collective team of over 30 clinicians, and 40 total staff. He has over 30 years of experience in rehabilitation. His clinics have over 1,000 collective 5-star google reviews.
Chartered accountant who has spent the last decade in senior positions at some of the world's most prestigious companies, including KPMG, Microsoft, Disney, and Lifemark Health (with over 400 clinics). As a fractional CFO, he works with high-profile companies and clinic owners, bringing his expertise and strategic financial guidance to drive success.
Spent 15 years as the Chief Operating Officer at PT Health, one of Canada's largest rehab companies. He managed over 1400 employees under his leadership. He's an expert in mergers and acquisitions, and has successfully navigated some of the trickiest clinic deals in the business.
She's helped numerous 7-figure clinic owners boost their patient numbers with her innovative marketing strategies. She currently mentors over 700 clinics, teaching their teams how to harness the power of digital marketing to attract new patients and take their businesses to the next level.
Spent 15 years in the trenches running patient experience operations for both Lifemark (400+ clinics) and Myodetox. His innovative approach to healthcare management is no doubt influenced by his MBA degree. Sanjeev is an expert in patient experience operations and sales.
Millennial clinic owner of 4 different multidisciplinary clinics with a combined team of over 50 staff. His business is doing over $6.5 million dollars in revenue and he became a clinic owner just 3 years ago.
CEO and Founder of Physical Therapy of Melissa, a Texas-based clinic serving the community for over 13 years. He was able to grow his business by 36% during COVID.
Dr. Jamey Schrier is a physical therapist, former private practice owner, author of The Practice Freedom Method and founder of Practice Freedom U, a company solely focused on helping physical therapists build highly profitable practices while becoming “operationally irrelevant”, allowing them to live a more fulfilled and balanced life.
A veteran clinic owner and mentor who joined Clinic Accelerator in 2019 to help grow her business. Now she's a coach. Her super powers are creating great clinic culture and scoreboards.

New At This Event: Coaches Corner Mixer

For the very first time at our Summit we are introducing a brand new session called: ‘Coaches Corner.’ We are flying in the top clinic owners and coaches to guide you in finance, marketing, operations, and beyond. Think of it like live in-person office hours in a speed dating style. Each coach sits at a table, ready for your questions, debates, or whatever you need at that moment. Grab a drink, select your coach, and prepare to leave with answers to all your burning questions – there are no limits here!

Coaches Corner Lineup

In addition to our featured speakers, the follow clinic owner coaches will also be at the Coaches Corner to help you!

The Clinic Boss Experience

Actionable Content

Say goodbye to boring powerpoint slides and theoretical lectures! Our event is different – we focus on the real-world, in-the-trenches knowledge and strategies that are actually working right now to increase cashflow. Don’t settle for theory – come learn from the best of the best, 7-8 figure clinic owners from across the world, and get ready to take your clinic to the next level.

Discover innovative solutions to common clinic owner challenges, such as recruiting during talent shortages, growing cashflow despite declining reimbursements, and tackling HR headaches. Learn to recession-proof your business and more at our event.

Network With Other Clinic Owners Who "Get" You

Hundreds of the world’s best clinic owners return to the Clinic Boss Summit every year for this main reason: The Community. 

Talk with other clinic owners who truly “get” you. Our community of like-minded clinic owners shares their experiences, lessons learned, and celebrates their victories together. Driven by our mission to build the best clinics in the world, we support each other and help our community (owners, staff, and patients) become the best versions of themselves.

From solopreneurs to multi-million dollar locations, you will meet somebody who has been in your shoes and faced the same challenges and solved them. This saves you decades of trial and error, and headaches trying to figure it all out on your own.

Celebrate Wins Together

The Best Swag Ever

Blow Off Some Steam and Connect With Other Clinic Owners At The Networking Party

Get ready to kick back, relax, and celebrate your hard-earned success with fellow clinic owners at our exciting event. With delicious drinks and tasty food, you can unwind and make meaningful industry connections with people who understand the unique challenges of being a #clinicboss.

Get ready to let loose, laugh, and unwind as we cap off a day of learning and growth with an exciting evening of fun. So come ready to let your hair down, have some fun, and make unforgettable memories with your #clinicboss community.

Secure Your Ticket Before They're Gone!

Register now to secure early bird pricing before prices double

9:00 AM – 5:00 PM

Financial Mastery w/ Rohan Raheja

[Workshop]

9:00 AM – 5:00 PM

Marketing Mastery w/ Rick Lau & Practice Promotions

[Workshop]

12:30 PM – 5:00 PM

Clinic Boss Coaches Workshop

5:00 PM – 8:00 PM

VIP Session: Clinic Boss Club VIP Event at The Wellborn Hotel

Day 1 - Friday

7:30 AM – 8:30 AM

Registration

8:30 AM – 9:15 AM

Thriving in an Uncertain World of Inflation, Recession Fears, & Labor Shortages, & Declining Reimbursements

[ Keynote ]

9:15 AM – 10:15 AM

Retirement Planning: Elevate Your Business Exit Valuation for a Secure Retirement, Regardless of Your Age

[ Fireside Panel ]

10:15 AM – 10:45 AM

Networking Break

10:45 AM – 11:45 AM

Growing Your Clinician Pipeline with Social Media, Intern Scholarships, International Hires, and School Outreach

[ Fireside Panel ]

11:45 AM – 12:45 PM

Mastering Job Fair Conversions & Effective Follow-Up Strategies with Clinicians on your Bench

[ Roleplay ]

12:45 PM – 2:00 PM

Networking Lunch (lunch included)

2:00 PM – 3:00 PM

State of the Front Desk: Higher pay, Quality of Hires, Kiosks, Virtual Assistants and beyond

[ Fireside Panel ]

3:00 PM – 4:00 PM

Building a Great Clinic Culture: The Process for Employee Retention

[ Workshop ]

4:00 PM – 4:30 PM

Networking Break

4:30 PM – 5:45 PM

Mastering Difficult Conversations: Addressing Poor Performance and Raise Requests

[ Role Play ]

5:45 PM – 7:00 PM

Coaches Corner Mixer  🍷🍷🍷  

Day 2 - Saturday

7:30 AM – 8:30 AM

Check-in

8:30 AM – 9:15 AM

Bulletproofing Your Profits: Simplify with the 3 Ps – People, Product, Process

9:15 AM – 10:15 AM

Strategies for Multi-Million Dollar Revenue Diversification Amid Declining Insurance Reimbursements

[ Fireside Panel ]

10:15 AM – 10:45 AM

Networking Break

10:45 AM – 11:45 AM

Marketing to Businesses: How to Win Contracts with Employers to Offer Services For Their Employees

[ Workshop ]

11:45 AM – 12:45 PM

Google, Instagram, and AI: How to Get More Patients and New Hires

[ Workshop ]

12:45 PM – 5:00 PM

Create Your 12 Month Action Plan

[ Workshop ]

5:00 PM – 6:00 PM

How to Find Time To Implement Your Action Plan After The Summit


6:00 PM – 9:00 PM

The Legendary #CLINICBOSS Networking Party

Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

Pre Day: Optional Workshops

3-DAY TICKET

(only 47 available)

$895

2-DAY TICKET

$695

MEMBER TICKET

Clinic Accelerator or Practice Promotions Client

$495

Your Hosts For This Event

Clinic Accelerator is the #1 clinic owner community with over 1000 members. With a mission to build the best clinics and leaders in the world.

We help clinic owners grow their cash flow & teams without the burnout.

Our services include business coaching, staff training, and managed services to simplify your clinic operations.

Go to clinicaccelerator.com to learn more

Founded and operated by physical therapy practice owners, Practice Promotions leverages 20+ years of clinical expertise to serve, consult, and grow private PT, OT, Rehab, and multi-disciplinary clinics in North America with a marketing system guaranteed to produce results every month.

When you work with us, you get an evidence-based marketing strategy to power your practice’s unique goals, the most proven set of marketing tools, plus a comprehensive TEAM of experts to cover everything from your SEO (Google rank), Websites, and Email to Paid Google Ads, Practice Newsletters, and more.

Our proven system and the number of specialists helping your clinic means nobody works harder for your success except you.

Sponsors

You Can Even Bring Your
Spouse or Family For The
Ultimate Family Vacation!

Hosted In The Heart Of Downtown Orlando
With Breathtaking City Views

The event will be hosted at Dr. Phillips Center in downtown Orlando. The Dr. Phillips Center for the Performing Arts is more than just a beautiful building, it is a destination for experiencing the arts in all its forms.

It offers a unique and exciting setting for this event. You’ll get an experience you’ll never forget.

Dr. Phillips Center is located at 445 South Magnolia Avenue
Orlando, FL 32801 (click here to see it on google maps)

Dr. Phillips Center for the Performing Arts. Photo by John Randle.
Suggested Hotels Near Event Venue

Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

A Clinic Owner Event Unlike Any Other

How Nat from Texas Grew His Clinic by 36% After Attending the Last Event

What Clinic Owners Are Saying About This Event...

“I only have 5 hours a week of patient care”
“My biggest takeaway; If you can measure something, you can change something.”
“I was tired of not knowing what I was doing with my multi million dollar clinic”
“I love having 24/7 access to the community & all the tactics at my finger tips”
“I wish I had Clinic Accelerator when I first opened my clinic”
“My biggest takeaway; learning what other clinic owners have done to succeed”
“My biggest takeaway: Learning all clinic owners have the same story”
“Every presenter was fantastic, I’ve learned a lot”
“I loved seeing how other people multiply their clinics with the greatest success”
“The Largest Clinic Owner Summit in Canada”
“I had no systems & culture before Clinic Accelerator”
“I had a glass ceiling with my clinic revenues before Clinic Accelerator”

Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

#CLINICBOSS Social Wall Feed

💩 happens.

It's inevitable. No matter how hard you try to avoid it, eventually something will go wrong. And when it does, the best thing you can do is embrace it.

How do you embrace the 💩 in your clinic?
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#leadershipdevelopment #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #dpt #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #motivational #entrepreneur #clinicboss #clinicaccelerator #clinician #clinicbossmeetups #localmeetups #clinicbosssummit

💩 happens.

It`s inevitable. No matter how hard you try to avoid it, eventually something will go wrong. And when it does, the best thing you can do is embrace it.

How do you embrace the 💩 in your clinic?
.
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#leadershipdevelopment #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #dpt #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #motivational #entrepreneur #clinicboss #clinicaccelerator #clinician #clinicbossmeetups #localmeetups #clinicbosssummit
...

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Are you struggling with a poor clinic culture or staff members quitting without notice? 

Join us at the Clinic Boss Meetups, where you'll learn from successful multi-million dollar clinic owners in your community, all about topics like how to create a great clinic culture and avoid quiet quitting.

Don't miss out on this opportunity to gain valuable insights and strategies to improve your clinic's culture and retain staff members. 

And that's not all - we've also built in plenty of time for networking, as well as a happy hour with complimentary food and drinks on us 🍻

Link in bio to learn more.
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#leadershipdevelopment #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #dpt #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #motivational #entrepreneur #clinicboss #clinicaccelerator #clinician #clinicbossmeetups #localmeetups #clinicbosssummit

Are you struggling with a poor clinic culture or staff members quitting without notice?

Join us at the Clinic Boss Meetups, where you`ll learn from successful multi-million dollar clinic owners in your community, all about topics like how to create a great clinic culture and avoid quiet quitting.

Don`t miss out on this opportunity to gain valuable insights and strategies to improve your clinic`s culture and retain staff members.

And that`s not all - we`ve also built in plenty of time for networking, as well as a happy hour with complimentary food and drinks on us 🍻

Link in bio to learn more.
.
.
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#leadershipdevelopment #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #dpt #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #motivational #entrepreneur #clinicboss #clinicaccelerator #clinician #clinicbossmeetups #localmeetups #clinicbosssummit
...

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A big shout-out to our friend thericklau and everyone who had a hand in organizing the Clinic Boss Summit last weekend👏 What an incredible event 🙌⁠
⁠
Thank you to everyone that stopped by the Juvonno booth! We’re constantly looking for ways to make your clinic run smoother and we received some amazing feedback that’ll help us do just that‼⁠
⁠
⁠
#ClinicBossSummit #ClinicBossSummit2022 #JuvonnoStyle #ClinicBoss #ClinicSoftware #SmartClinics

A big shout-out to our friend thericklau and everyone who had a hand in organizing the Clinic Boss Summit last weekend👏 What an incredible event 🙌⁠

Thank you to everyone that stopped by the Juvonno booth! We’re constantly looking for ways to make your clinic run smoother and we received some amazing feedback that’ll help us do just that‼⁠


#ClinicBossSummit #ClinicBossSummit2022 #JuvonnoStyle #ClinicBoss #ClinicSoftware #SmartClinics
...

9 2
Each month we gather to learn new ways to help you better - thank you dralex.dc for relaying info from the #clinicbosssummit to get us better than ever 👏🏻 
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#nhrc #teamnhrc #niagarahealthandrehabcentre #nhrcentre #thefinishline

Each month we gather to learn new ways to help you better - thank you dralex.dc for relaying info from the #clinicbosssummit to get us better than ever 👏🏻
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#nhrc #teamnhrc #niagarahealthandrehabcentre #nhrcentre #thefinishline
...

19 0
The team behind this event and behind Clinic Accelerator 🙌

Beyond grateful for their hard work and dedication. They have gone above and beyond to make sure that this event is a success and I cannot thank them enough. 

Where should we host our next event?
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#clinicbosssummit #clinicbosssummit2022 #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #clinicboss #clinicaccelerator #entrepreneurmindset #entrepreneurlife #entrepreneurlifestyle #physiogram #physicaltherapylife #businessowner #businessgrowth #entrepreneurship #cashpt #chiropractors #privatepractice #privatepracticemarketing #clinicbossworkshop

The team behind this event and behind Clinic Accelerator 🙌

Beyond grateful for their hard work and dedication. They have gone above and beyond to make sure that this event is a success and I cannot thank them enough.

Where should we host our next event?
.
.
.
#clinicbosssummit #clinicbosssummit2022 #clinicowners #physiotherapist #physicaltherapy #physicaltherapist #ptmarketing #chiropractic #chiropractor #chiro #clinicowner #clinic #physio #physiotherapy #clinicboss #clinicaccelerator #entrepreneurmindset #entrepreneurlife #entrepreneurlifestyle #physiogram #physicaltherapylife #businessowner #businessgrowth #entrepreneurship #cashpt #chiropractors #privatepractice #privatepracticemarketing #clinicbossworkshop
...

69 5
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Register Today Before We Sell Out Again!

Register now to secure early bird pricing before prices double

FAQs

This event will take place on January 26-27, 2024 in Orlando, Florida. There are 2 optional pre-day workshops. Both workshops will take place on January 25, 2024.

The Summit will be at the “Dr. Phillips Center” located at 445 South Magnolia Avenue Orlando, FL 32801

On Thursday (optional pre workshops, 30 spots available):  Registration starts at 8:00am. The event starts at 9:00am and concludes at 5:00pm

On Friday: Registration starts at 8:00am. The event starts at 9:00am and concludes at 7:00pm. 

On Saturday: Registration starts at 8:00 am. The event starts at 8:00am and concludes at 9:00pm.

No. You must be a clinic owner, clinic director, managing partner , or patient experience manager. Or potential clinic owners thinking to start a clinic in the next 12 months. No sales people, business coaches, sponsors or vendors allowed.

Yes. Because of our VERY limited seating, every person must purchase a ticket to get into the event. 

If you purchase a ticket and later find you cannot attend, simply let us know BEFORE on November 1 to get a full refund.  You are also permitted to let another person attend in your place.  If you have to cancel AFTER November 1, 2023, you will not receive a refund but will be given a credit for the next Clinic Boss Summit event. 

The dress code is business casual for the event. Our meeting room maybe on the cool side, so plan accordingly and bring an additional sweater, wrap, or jacket.

If you are a “Clinic Accelerator” member you are eligible for member pricing.

There is no way to buy bulk tickets. It is only possible to buy 1 ticket at a time because we need information for every attendee for registration. 

No, all tickets must be purchased in advance. 

Yes. See agenda for more details about meals and coffee provided throughout the Summit. There will be options for people with dietary restrictions.