Fill Your Schedule and Keep It Full
Front Desk Training by The Front Office Guru, trusted by 1,500+ staff to boost staff confidence and implement a proven system
Struggling with Front Desk Issues
Not Enough Patients
Cancels and No-Shows
Not Booking Care Plan
Patient Fall Offs
Empty Scheduling
Not Collecting Money
Unscheduled Referrals
The Front Office Guru Has Trained 1500+ Staff
Reduce Cancellation & No Shows
Reduce no-shows and cancellations with our Front Desk Training. Master patient communication to fill your schedule and keep patients committed.
Reduce Cancellation and No Shows
Reduce no-shows and cancellations with our Front Desk Training. Master patient communication to fill your schedule and keep patients committed.
Boost Confidence Talking To Patients
Train your receptionist to with the right scripts to control conversations and handle any patient objections to book more appointments.
Boost Confidence Talking To Patients
Train your receptionist to with the right scripts to control conversations and handle any patient objections to book more appointments.
Book More New Patients
Master conversations with patients to book more new patients with phone scripts, boost your marketing ROI, and ensure they don’t cancel or no-show for the first appointment.
Book More New Patients
Master conversations with patients to book more new patients with phone scripts, boost your marketing ROI, and ensure they don’t cancel or no-show for the first appointment.
Reduce Empty Spots On Schedule
Take control of scheduling patient’s full plans of care, reschedule visits, and avoid empty spots with a waitlist and unscheduled list. Ensure you are not losing new patients even with a busy schedule.
Reduce Empty Spots On Schedule
Take control of scheduling patient’s full plans of care, reschedule visits, and avoid empty spots with a waitlist and unscheduled list. Ensure you are not losing new patients even with a busy schedule.
Collect More and Reduce Accounts Receivables
Train your front office staff to present the cost of care clearly, handle objections, and collect payments during the visit.
Collect More and Reduce Accounts Receivables
Train your front office staff to present the cost of care clearly, handle objections, and collect payments during the visit.
Lower Front Desk Staff Turnover
Prevent staff from feeling overwhelmed, improve job satisfaction, and increase staff retention. Achieve better results with their training, boosting clinic profits so you can pay them more.
Lower Front Desk Staff Turnover
Prevent staff from feeling overwhelmed, improve job satisfaction, and increase staff retention. Achieve better results with their training, boosting clinic profits so you can pay them more.
An Actual Front Desk Village
Our front desk community is the best corner of the internet. Real talk. Real stories. Real support. You’ll never feel alone or shamed again. Your front desk staff get access to coaches and weekly office hours so they can talk about anything they are stuck with
An Actual Front Desk Village
Our front desk community is the best corner of the internet. Real talk. Real stories. Real support. You’ll never feel alone or shamed again. Your front desk staff get access to coaches and weekly office hours so they can talk about anything they are stuck with
Your Coaches To Train Your Staff
Front Desk Training by The Front Office Guru
Trained over 1,500+ staff to boost confidence and fill your schedule
Most Popular Workshops
Learn with us on your time. Start and stop at your own pace.
Staff from US, Canada, & Australia Love Clinic Accelerator
“It was a challenge to figure out how to market myself. They have been incredibly helpful to clarify my vision and be able to reach my target audience. Being a solo owner, it’s tough to know what to do. Having someone experienced has given me confidence and reassurance.”
“Clinic Accelerator helped me with community marketing and paid marketing. It lead my clinic to consistently increase the number of initial assessments. The mentors emphasized the importance of following the plan of care as well as the treatment plan. They also taught me how to hire additional staff.”
“They took my ideas and broke them down into actionable steps. I’m thankful for all the wonderful tips they gave that improved the visibility of my clinic. Now my slots are almost full. “
Front Desk Training by The Front Office Guru
Trained over 1,500+ staff to boost confidence and fill your schedule
Helpful Content
FAQs
What type of practices do you help?
We specialize in providing front desk training physical therapy practices, chiropractic practices, massage therapy practices, and naturopathic clinics.
How can your training help reduce cancellations and no-shows?
Lower the rate of same-day cancels and no-shows to keep your schedule full with our Front Desk Training. Achieve a fuller caseload by mastering patient communication to keep patients committed to their treatment plans and booking more appointments.
How long does it take to see results from the program?
Many practices start to see improvements within the first few months of implementing our front desk training program. The speed of results can vary depending on the practice’s specific needs and how quickly the training is integrated into daily operations and the quality of your front desk staff.
Is the program suitable for new front desk staff as well as experienced team members?
Yes, our training program is designed to be beneficial for both new front desk staff and experienced team members. The training covers fundamental skills and advanced techniques, ensuring that all team members, regardless of experience level, can benefit and improve their performance.
What makes this program different from other front desk training programs?
Our program is uniquely tailored to the specific needs of healthcare practices such as physical therapy, chiropractic, massage therapy, and naturopathic clinics. We focus on practical, real-world applications and provide ongoing support to ensure lasting improvements in front desk operations and patient satisfaction. Additionally, we offer weekly one-on-one office hours and a supportive community of front desk professionals to assist your staff on their journey.