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[Free Webclass]

How Top Clinic Owners Delegate and Hold Their Staff Accountable Without Them Quitting

On this episode of New Patient Secrets, you will learn...

WARNING: We had over 398 clinic owners register for the webinar. You’ll learn negotiation scripts and questions, ways on how to increase a clinician’s pay without changing their fee split and more!



Originally a seasoned sports physiotherapist whom worked with many famous sports teams, Karen is the owner of a multi million dollar physiotherapy clinic in Saskatchewan and an integral contributor to the Canadian healthcare community. She is an active mentor to hundreds of clinic owners through Clinic Accelerator.


Rick Lau is a healthcare entrepreneur with 20+ years of experience. He has built and exited multiple businesses, including a network of 127 physical therapy clinics with over 1400 staff. Recognized as one of the most sought-after business coaches, Rick has built Clinic Accelerator, the #1 clinic owner community with over 1000 members. With a mission to build the best clinics and leaders in the world. His unique & innovative approach to healthcare management is because of his background in engineering.

Additionally, Rick is a lecturer at the Schulich School of Business at York University, specifically in the Health Industry Management MBA Program. 

Rick is also the founder of CallHero, the #1 Call Performance Communication Software to convert more calls. Over thousands of clinics trust CallHero to help achieve 95% answer rates and 80% booking rates.

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